Get in TOUCH with us Today!
Get in TOUCH with us Today!
Get in TOUCH with us Today!
Frequently Asked Question
How do I request a quote or estimate for services?
You can request a quote by by filling out the quote request form on our website or contacting our customer service team via phone or email. Please provide details about the type of service, sample size, and any specific requirements to help us generate an accurate estimate.
What types of laboratory services do you offer?
We offer a comprehensive range of services, including genetics, oncology, pathology, analytical testing, sample preparation, data analysis, bioinformatics, custom research projects, and consulting services. Our expertise spans various fields such as medicine, biotechnology, pharmaceuticals, environmental science, and material science.
How do I send my sample for testing?
Once you place an order, you can initiate a sample analysis form from your dashboard one day or on the same day you send the sample to us.
Samples can be sent directly to our office. For more details, refer to our sample submission guidelines.
What is the turnaround time for results?
The turnaround time varies depending on the complexity of the analysis and the type of service requested. Typically, routine tests are completed within 5-10 business days. For urgent projects, expedited services are available upon request.
Can you assist with scientific writing & publication?
Yes, we offer scientific writing services that include drafting research papers, thesis writing, review articles, grant proposals, and technical reports. We also provide editing and proofreading services to ensure your work meets publication standards.
How are my samples and data kept confidential?
We prioritize the confidentiality and security of your samples and data. All data and results are stored securely and are only accessible to authorized personnel. We also sign non-disclosure agreements (NDAs) upon request to ensure your intellectual property is protected.
Do you provide customized research services?
Yes, we offer tailored research services to meet the specific needs of our clients. Our team of experts collaborates closely with you to design and execute custom research projects, providing detailed reports and actionable insights.
What QC measures do you have in place?
We adhere to stringent quality control protocols to ensure the accuracy and reliability of our results. Our partnered laboratory is accredited by relevant regulatory bodies like NABL, NABH, and ICMR, and we conduct regular internal audits and proficiency testing to maintain high standards.